On the heels of its updated mobile app, loyalty program and new brand Identity, the regional brand is readying its first built-from-the-ground-up prototype.
Source: New feed
Month: August 2025
We Know Wi-Fi Shapes the Guest Experience—So Why Is It Still Failing? Here's How to Eliminate Downtime (and Bad Reviews)
Here’s how to eliminate downtime (and bad reviews.)
Source: New feed
Five Steps Hospitality Organizations Can Take to Boost Cybersecurity
Cybersecurity has always been a moving target, but staying abreast of the latest threat intelligence, AI innovations, and benchmarking against global best practices to keep vital systems safe is vital.
Source: New feed
The Next Level of Guest Listening
Omnichannel feedback platforms are turning casual comments, reviews, and digital traces into real-time actions that move the needle on loyalty and revenue.
Source: New feed
McDonald's, DoorDash Launch New Online Ordering
The new DoorDash-powered site, accessible from McDonalds.com, makes it easier to get McDelivery.
Source: New feed
QSR REPORT: 80% of Guests Using Kiosks Report Problems
Guests using self-serivce kiosks say the most aggravating problems include frozen screens, broken printers, and card readers that don’t work.
Source: New feed
Your Hotel Tech Stack is Only as Strong as its Infrastructure
If you’re still thinking about your tech stack in terms of features and vendors, it’s time to think bigger.
Source: New feed
How Agentic AI Is Rewriting Venue Marketing
The venue that wins tomorrow is the one whose data looks perfect, not wannabe‑creative, to an AI agent.
Source: New feed
Frontline Performance Group Hits $1.78B Milestone in Hotel Revenue Gains
In just three years, FPG’s IN-Gauge platform has helped 2,500+ hotels across 124 countries boost TRevPAR, guest satisfaction, and employee engagement—without new capital investment.
Source: New feed
Conduit Secures $375K to Combat Frontline Turnover with AI Scheduling and Career Tools
The Pittsburgh-based startup will use the investment to expand its platform that links worker satisfaction to business success, which has already proven to cut employee attrition by 25%.
Source: New feed