Over half of RMS Pay customers have reported a reduction in no-shows or chargebacks due to pre-authorization features, and, 98.3% experience fewer than one chargeback per month.
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CX platform raises capital to fuel AI expansion and client base growth.
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As it plans a national expansion, Wonder is partnering with Logile for advanced forecasting, QSR-specific labor modeling, and improved employee scheduling demand data.
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On the heels of its updated mobile app, loyalty program and new brand Identity, the regional brand is readying its first built-from-the-ground-up prototype.
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Here’s how to eliminate downtime (and bad reviews.)
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Cybersecurity has always been a moving target, but staying abreast of the latest threat intelligence, AI innovations, and benchmarking against global best practices to keep vital systems safe is vital.
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Omnichannel feedback platforms are turning casual comments, reviews, and digital traces into real-time actions that move the needle on loyalty and revenue.
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The new DoorDash-powered site, accessible from McDonalds.com, makes it easier to get McDelivery.
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Guests using self-serivce kiosks say the most aggravating problems include frozen screens, broken printers, and card readers that don’t work.
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If you’re still thinking about your tech stack in terms of features and vendors, it’s time to think bigger.
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