The collaboration will begin with a two-phase pilot initiative, starting with a 24/7 Concierge AI Agent and following with a Reservation AI Agent.
Source: New feed

Innovative food truck concept leverages Ansa’s digital wallet technology to drive traffic and sales.
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Voice AI technology empowers QSRs with faster, smarter drive-thru ordering
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The partnership with Wing brings drone delivery of sandwiches, drinks, bowls and more to Charlotte residents. Panera Bread is among the participating brands.
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With global business travel on the rise, delivering seamless connectivity, AI-driven networks, and smart infrastructure is essential to winning—and keeping—today’s work-on-the-go guests.
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Lamont Companies GM Austin Des Lauriers shares how his team evaluated and deployed safety devices that meet Marriott’s AAD requirements and work reliably in historic buildings.
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New HVAC tech is quietly transforming hotel operations—cutting energy waste, improving comfort, and even freeing up revenue-generating space.
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Last month, pricing data saw 75% of hotels were undercut by at least one OTA, while direct prices rose steadily and ended 6.3% higher than in the same period of 2024.
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With Genesys, IHG can orchestrate personalized, world-class service to further differentiate itself with more thoughtful, empathetic hospitality.
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From MURTEC 2025, Experience Matters, is a key takeaway from the session, Unlocking Employee Performance With Training Tech.
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