A new framework helps hotels prove the financial and experiential value of concierge services—turning passion into performance metrics.
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Generic emails are driving guests away. Smarter segmentation, based on data you already have, is the key to relevance and ROI.
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Careit’s core platform is designed to serve the full ecosystem of food recovery stakeholders—from hotels and restaurants to nonprofits and government agencies.
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From AI tools to traffic-driving tech, tech vendors at the National Restaurant Association Show 2025 share insights on what operators are looking for—and what’s coming next.
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As digital guest demand grows, IT leaders should explore how scalable mobile platforms like IRIS can enhance service, drive upsell, and deliver real-time insights—without increasing staff workload.
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As AI command centers like Copilot emerge, hospitality IT leaders should consider how unified, real-time insights could streamline operations and elevate decision-making across hotels and STR portfolios.
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As AI reshapes tech support, hospitality IT leaders must act now to ensure vendors can deliver faster, smarter service—without sacrificing trust, transparency, or human touch.
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Many operations fall behind in their efforts to engage employees and identify problems that lead to turnover. Why? They rely on traditional engagement tools that aren’t built for how real front-line workforces operate.
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The reality is, delivery isn’t optional anymore. But letting it disrupt your operations? That’s definitely optional.
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We asked RTN members what stood out at this year’s show. Here, they deliver a roadmap for navigating this critical time for our industry.
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