Thanks to the integration of advanced AI models, HBX Group already handles 20% of customer service contacts exclusively through AI in those areas where it has been implemented, reducing response times to seconds for the most common requests.
Source: New feed
Month: April 2025
Wifinium Bolsters Connectivity Capabilities with Acquisition of Evolution Tech Services Team
The strategic addition strengthens Wifinium’s wireless network design and installation expertise, enhancing service for hospitality clients through expanded technical talent and field experience.
Source: New feed
Vingcard Novel Tubular Deadbolt Launch Delivers a New Edge inFuture-proof Door Lock Technology
Latest Vingcard solution designed to meet a diverse array of current room entry security needs while providing seamless adaptability with tomorrow’s technology trends.
Source: New feed
CTOs: It’s Time to Step Into the Hiring Conversation
Hospitality still leads the nation in turnover. But new tools, from AI-powered job descriptions to automated candidate screening, are helping hospitality businesses move faster and hire smarter.
Source: New feed
Partnering with HonorBuilt, Golden Corral Transforms Restaurant Operations with Qu, Decision Logic and AT&T Solutions
A multipartner collaboration with HonorBuilt, Qu unified commerce and POS, Decision Logic Solutions, and Point B Consultants, Golden Corral Corporation propels its restaurant business processes to new heights.
Source: New feed
Pizza Hut India Adds Tech to Improve Customer Engagement Initiatives
The QSR will use the insights-led engagement platform to enhance customer experiences by exploring new communication channels.
Source: New feed
SONIFI Now Available on Oracle Cloud Marketplace
SORA can be deployed on Oracle Cloud Infrastructure (OCI), and integrates with OPERA Cloud via the Oracle Hospitality Integration Platform (OHIP).
Source: New feed
Cendyn Promotes Yakesh Arora to Chief Technology Officer
Arora to spearhead technological advancements, innovation, and growth.
Source: New feed
Bridging the Data Gap Between IT and Marketing in Hospitality
Real-time identity, connected insights, and cross-functional collaboration are the foundation for modern guest experiences.
Source: New feed
Tech That’s Good for the Planet, Better for Business
Hotels investing in sustainable technology are seeing more than environmental gains—they’re unlocking smoother operations, stronger ROI, and higher guest loyalty.
Source: New feed