At a time when collaboration between hotels and DMOs is crucial, this report delves into the latest industry trends, including AI adoption, co-op marketing strategies, and data-driven personalization.
Source: New feed
Month: February 2025
Brinker International’s Turnaround: Operational Overhaul and Bold Marketing Revitalize Chili’s
Improvements in operations combined with bold marketing result in a comeback that one analyst described as “the best of all time.”
Source: New feed
Hotel Technology Pioneer Laura Calin Celebrated with Lifetime Achievement Award
Calin has spent more than thirty years with Oracle shaping the hotel tech industry, redefining property management systems and setting a gold standard for innovation in hospitality technology.
Source: New feed
Olo Partners with FreedomPay, Expands In-Store Capabilities of Olo Pay
Plus, Olo Pay expands in-store capabilities to give more brands access to unified transaction data.
Source: New feed
Killer Burger Leverages Tech to Cut Wait Times, Elevate Customer Experience
To improve the guest ordering experience, Killer Burger is piloting self-serve kiosks at select locations.
Source: New feed
Visito Unveils AI Phone Call Agent for Hotels
Visito Voice handles guest phone calls with real-time, natural interactions – eliminating hold times and resolving more than 50% of incoming calls.
Source: New feed
Bob W Launches New Hotel Carbon Tool That Shows Sector Emissions Are Five Times Higher than Previously Thought
Bob W’s latest sustainability report reveals more accurate assessment of its own carbon footprint which means hotel industry overall could be vastly underestimating its true environmental impact.
Source: New feed
Smoothie King
Claudia Schaefer will oversee all marketing efforts for Smoothie King, where she’ll focus on further defining the brand’s purpose and positioning by leveraging consumer insights to ultimately drive traffic and accelerate sales growth.
Source: New feed
Just Salad Reveals New C-SuiteE Executives
The company has promoted Jennifer Lally to CMO appointed Mark Berinato as CXO and Stephen Blum as CDO.
Source: New feed