Automation, data insights, and system connectivity are helping independent hoteliers stay agile, competitive, and profitable in a fast-evolving marketplace.
Source: New feed
Month: December 2024
How Fire & Vine Hospitality Transformed Customer Engagement with RTN Data Standards and Oracle CrowdTwist
Fire & Vine has integrated loyalty and engagement data across its reservation system, events platform, and email lists. With a consistent and accurate view of its customers, Fire & Vine is now able to offer more targeted and personalized offers.
Source: New feed
Church's Texas Chicken Adds Voice AI Ordering at the Drive-Thru
Church’s Texas Chicken drive-thru guests will have the option to place their order using SoundHound AI’s Dynamic Drive-Thru solution.
Source: New feed
Starbird Expands to Washington with New Franchise Agreement
Mehta Investment Group will open its first of 17 locations in 2025.
Source: New feed
Haven Hot Chicken’s Harnesses Guest Insights
Since working with Bikky, Haven has unlocked the ability to track and analyze the behavior of their guests across all locations, and deeply understand who their guests are.
Source: New feed
Bob W Deploys NevayaOne
NevayaOne enables guests to cast their favorite apps to TV and screens present in the room as well as offering a fully-interactive TV platform, driving brand loyalty and promoting additional services and facilities.
Source: New feed
Caring Back: How Robust & Flexible PMS is Improving Your Guests’ Arrival Experience
Inconsistent arrival experiences have hounded hotel operators for years—it’s time for technology to even the score by smoothing out the experience for everyone.
Source: New feed
Start-up Spotlight: MyMatR's AI-Powered Waste Tech for Hotels
With AI at its core, MyMatR is turning waste management into an asset for hotels looking to meet sustainability targets and delight eco-conscious travelers.
Source: New feed
Gift Cards: Trends, Tech, and the Path to Loyalty
According to the Givex 2024 Holiday Gift Card Survey, credit card gift cards continue to dominate as the most popular gift card choice for the holidays, favored by 70% of respondents.
Source: New feed
HungerRush Adds Order Notification Feature
This new feature is designed to improve customer satisfaction and streamline restaurant operations by automating customized order status text updates for delivery and pickup orders.
Source: New feed