ezCater is among its partners, rolling out in 2025. Salesforce’s Agentforce enables companies to build and deploy AI agents that can autonomously take action across any business function.
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Month: October 2024
Guest Engagement and Merchandising Capabilities Now Available in Oracle OPERA Cloud Hospitality Platform
Hoteliers can now use AI-enabled functionality directly from their property management dashboard to automate the upsell processes before and during check-in, to enable guests to customize their stay while increasing revenue.
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Orascom Reimagines its Staff and Guest Experiences with Oracle Cloud
Egypt’s leading hospitality group improves its operational efficiency and elevates guest services with the Oracle OPERA Cloud hospitality platform.
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The SCV Hub Streamlines Guest Ordering
The Santa Clarita Valley Kitchens, known as The SCV Hub, has partnered with Empower Delivery to enhance its food hall experience. This collaboration aims to simplify the ordering process for guests across multiple restaurants.
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Beyond Web Analytics: Unleashing the Power of App-Specific Metrics for Travel Brands
As mobile apps become central to travel experiences, traditional web metrics fall short. Here’s how travel and hospitality brands can elevate user engagement, personalize experiences, and drive lasting value through tailored app analytics.
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Measuring Innovation Through the Customer Lens: Insights for Hoteliers
In a market driven by guest experience, the American Innovation Index offers a unique perspective on how innovation is perceived.
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Gen AI – Your Concierge for Hotel Discoverability
Travelers booking hotels today deserve efficiency wherever they can get it – and with AI search on the scene, they’re coming to expect efficiency at new levels.
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HotelKey and Virdee Partner to Deliver Straight-to-Room Guest Experience with Joint Solution
Beginning with LivAway Suites, the companies bring fresh innovation to self-service check in technology further elevating the guest experience.
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HCN to Showcase AI-Powered In-Room Tablets at The Hospitality Show
AiMe (pronounced Amy) uses natural language processing and translation capabilities to respond to guests’ unstructured requests and create actionable tasks that can be relayed from the HCN Navigator 2.0 tablet to staff; See AiMe in action Oct.
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The Scoop Behind IHOP's AI-Powered Recommendation Engine
Dine Brands’ CIO Justin Skelton explained the impact of the in-house tech project at MURTEC Executive Summit. For its efforts, Dine Brands received the MURTEC Breakthrough Awards in the Enterprise category.
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