Delve into how AI-powered gamification is revolutionizing customer interactions, driving behavior change, and unlocking new levels of customer loyalty.
Source: New feed
Month: March 2024
For Today’s Travel Technology, All Roads Point to Experience-as-a-Service
Emerging technologies such as computer vision and social analytics are reinventing travel.
Source: New feed
A Holistic Approach to Solving Hospitality’s Unique Cybersecurity Challenges
Improving cyber hygiene and implementing 24/7 detection and response capabilities can go a long way toward significantly hardening defenses and strengthening security postures.
Source: New feed
Is It Possible to Have Anticipatory Service in a Fully Digital Hospitality Experience?
How to balance the increasing prevalence of digital tools with a hallmark of the hospitality experience, anticipatory service.
Source: New feed
Stayntouch Achieves 100-Percent System Uptime
Cloud PMS technology provider consistently exceeds its 99.97 percent system uptime Service Level Agreement and boasts unmatched system performance for hotels, resulting in a 96 percent customer retention rate.
Source: New feed
Hospitality America Transitions Ben Campbell to CEO
Thirty-six-year-old chief shares his forward-thinking vision for the 30-year hotel management company following the retirement of Founder Chris Cargen.
Source: New feed
Cloudbeds Urges Independent Hoteliers to Consider New Ways to Hedge Inflation in 2024
The technology provider advises lodging businesses to explore further avenues to boost their bottom line, particularly in food, parking, ancillary fees, and non-refundable rates.
Source: New feed
PAR Technology’s Punchh Selected as Loyalty Platform Provider for Wendy’s
The industry’s leading loyalty platform and team of expert strategists will support iconic fast-food brand deliver fresh and crave-worthy targeted offers, promotions and experiences.
Source: New feed
Revenue Management Solutions Reveals the Future of Restaurant Pricing With Launch of AI-Powered Price Studio Solution
Global brands and multi-unit operators can now price with confidence and ease.
Source: New feed
Remington Hospitality Chooses Mews to Power its Independent Hotels and Resorts
Hotel management company selected Mews for its connectivity, ease of onboarding and top support.
Source: New feed