PAR Punchh recognizes eight Industry Innovators in Customer Engagement, including Condado Tacos for its effective implementation of the “Buds with Benefits” reward program and targeted campaigns, resulting in a 44% retention rate.
Source: New feed
Month: February 2024
Rethinking AI in Hospitality: Enhancing Operations, Customer Experience
Here are 11 ways AI can optimize operational efficiencies and garner customer respect.
Source: New feed
Small Luxury Hotels of the World Selects Mews as a Preferred PMS Partner
Source: New feed
Davidson Hospitality Group Adds Digital Tipping
eTip requires no mobile app download or login credentials. Guests simply scan a QR code using the camera on their mobile phone, tap the banner on their screen, and then tip using their preferred payment method.
Source: New feed
HT Talks Art & Science of Marketing with Wings and Rings VP of Marketing Kelly Hoyman
Hoyman spent 17 years working on marketing for McDonald’s.
Source: New feed
IHG Hotels & Resorts Wins 2023 Hotel Visionary Award for Wi-Fi Auto Connect
Two years of in-house development leads to an amazing product that improves the guest experience immeasurably.
Source: New feed
Building Trust in Hospitality: A Roadmap for Responsible AI
Hospitality providers must strike a balanced approach that aligns cutting-edge technology with ethical responsibility and a steadfast focus on the guest experience.
Source: New feed
Nékter Juice Bar Partners with Qu to Unify Ordering Channels
Nékter will standardize on Qu’s platform to holistically manage all order channels and unify guest, order and menu data.
Source: New feed
Presto Raises $6M, Wins Appeal Against XAC
The AI and automation technology provider’s solution is live in 145 stores.
Source: New feed
Wyndham Simplifies Group Travel, Brings Instant Booking to 5,600+ U.S. Hotels
A win for travel planners and managers, real-time rates and availability go live across industry’s largest portfolio of economy and midscale hotels.
Source: New feed