As the hospitality sector enters a new era, technology, sustainability, and hyper-personalization redefine guest experiences and operational strategies. Here’s a glimpse into the key trends reshaping the industry landscape.
Source: New feed
Month: February 2024
Danté Restaurant Adds AI Phone Solution
Danté Restaurant and Bar has selected Voicify AI Answering to service customers who call its New York City locations.
Source: New feed
HT Talks Tech: Southern Classic Chicken Doubles Down on Drive Thru
HT caught up with Southern Classic Chicken’s VP of Brand Operations Tom Gerdes to talk about its new drive-thru prototype and its future tech plans.
Source: New feed
RoomRaccoon Expands Global Distribution Channels Connectivity with New Reconline Integration
The two-way integration empowers hotels with a simple yet powerful and affordable way to manage online distribution.
Source: New feed
A Tale of Teamwork: Mandarin Oriental Hotel Group & Valtech
What started out as a comprehensive website redesign turned into a vibrant and award-worthy partnership.
Source: New feed
Navigating Guest Challenges: Proactive Strategies for Modern Hoteliers
Hotels face escalating guest-related challenges ranging from disruptive behavior to fraud, prompting a necessity for proactive strategies, including advanced ID systems and data analytics, to ensure safety, mitigate financial losses, and enhance gues
Source: New feed
McDreams Future-Proofs its Property Management Platform as it Targets 100% Growth in 5 Years
The way McDreams has evolved its tech stack illustrates how API-first platforms allow operators to choose exactly the right mix of tools for their business — something that’s often referred to as ‘composable hospitality’.
Source: New feed
Cloudbeds Reveals Highest Revenue-Generating OTAs for Independent Properties
The findings indicate a strong comeback for OTAs, the return of Asian travelers, and a renewed demand for hostels and shared accommodations.
Source: New feed
HotelREZ Outpaces Market at 52% Growth
Industry stalwart goes from strength to strength as hoteliers focus on reducing cost of sale and maximizing booking values.
Source: New feed
67% of Surveyed Hotels Report Staffing Shortages
More than 80% of hotels are boosting wages to hire and retain staff.
Source: New feed