Training is all fun and games at this ‘eatertainment’ concept.
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There are three specific criteria hotel tech executives should use before making any investments this year to ensure both guests, upper management and the IT team are happy.
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On March 1, Park willl succeed Clay Johnson, who will continue as a senior advisor.
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The 5-star hotel increased guest spend by upgrading and streamlining its mobile ordering capabilities with IRIS’ hospitality app.
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Luxury French Riviera property deploys InnSpire’s IPTV and in-room entertainment technology platform to enhance guest satisfaction and offer flexible viewing options.
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In 2019, consumers trusted hotels more than the average across all industries, but this trust plummeted in 2020. It has since recovered somewhat but consumer trust remains lower than it was in 2019 and lower than other industry sectors.
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The new partnership revolutionizes the restaurant tip distribution process, replacing cash payouts with secure, instant digital disbursements.
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Legion WFM integrates with SAP SuccessFactors to simplify employee lifecycle management and maximize labor efficiency and employee engagement simultaneously.
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From the demise of the check-in desk to the rise of biometric-based guest processes, here are five trends that will reign supreme in 2024.
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The way to add value for luxury guests is to craft an excellent voice channel experience; convenience, responsiveness, customization and knowledge of the product will always be critical.
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