An intuitive, easily navigable app can boost digital engagement, loyalty, and basket size.
Source: New feed
Month: December 2023
Will Smart Glasses Help You Do Your Job?
As Ray Ban and Meta roll out “smart glasses,” we explore possible applications for restaurants and hotels
Source: New feed
Restaurant365's Annual State of the Industry Survey Shows 41% of Restaurants Plan to Invest in AI Tools
Operators are planning to manage challenges with additional marketing technology, promotions, and loyalty programs, as well as investment in the back-of-house tech stack, and salary increases and recruitment.
Source: New feed
Revitalizing Hospitality: The Essential Role of Communication Technology to Redefine the Industry
Hotel companies should explore different communication technologies to find a solution that best fits their needs.
Source: New feed
Service Robots are Paving the Way for the Future of Hotels
As we stand on the precipice of a new era in hospitality, hotel leaders need to view the integration of robotics not as a mere operational upgrade but as a catalyst for real and measurable change.
Source: New feed
AI Revolution: Transforming Guest Connections, Driving Business Growth
Predictive analytics capabilities enable restaurants to stay ahead of evolving guest expectations, while intelligent automation allows staff to focus on the subtle service touches that create lasting bonds.
Source: New feed
Karisma Hotels & Resorts Goes All in on Personalization
Partnership with Salesforce and TELMEX will allow the resort company to access a continuous flow of information on guests, allowing staff to anticipate needs and provide personalized service.
Source: New feed
Sage Hospitality Group Releases 2023 Environmental, Social, and Governance (ESG) Report, Demonstrating Commitment to Purpose-led Initiatives
As a privately owned and operated company, Sage’s decision to voluntarily produce and share this comprehensive ESG Report underscores its commitment to transparency and purpose.
Source: New feed
Trends in Customer-Empowering Tech, ChatGPT Among HT's Most-Read Stories
HT counts down the 10 most-clicked stories of 2023.
Source: New feed
Reunitus Releases Latest Upgrade to Its Lost to Found Platform
The highly intuitive, fully integrated platform creates friction-free pathways to get lost items back into the hands of their owners – fast.
Source: New feed