With the addition of Scarlet Connect, Docyt now has the capability to retrieve and monitor guest sentiment data automatically.
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Employee Assist is a voice AI technology that enables restaurant employees from both the front and back-of-house to ask a custom-trained voice assistant critical questions – and get immediate responses – completely hands-free.
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Understanding the role and focus of each of these solutions is essential for hotel CIOs and Operations Directors seeking to harness the power of technology to maximize their property’s success.
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Defined as business travel with some form of leisure time included, the hospitality industry has seen a sharp rise in “blended travel.” Keep in mind they are business travelers first. Here are four other tips.
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Days 1 & 2 of HTF featured golf, networking, and deep dives into data, AI, and loyalty.
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Industry veterans Michael Blair and Scott Johnson join as CFO and CMO, respectively.
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In this 10-minute video, PDQ’s Eric Knott shares how the brand implemented a new flexible POS platform that enabled them to better engage with customers, improve speed of service and drive operational improvements.
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These are the top questions restaurants should ask themselves.
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Hapi will facilitate streaming of data between RealTime Reservation and lhotel Property Management Systems, allowing hoteliers to provide guests with a complete view of all bookings in one place.
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With the contracts, regulations, and expectations involved when handling sensitive data, there are some things to keep in mind when implementing a generative AI tool.
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