Vaughn Davis, General Manager, Dream Hollywood, shares his tech-driven approach to enhancing guest experiences, improving staff efficiency, and harnessing AI for transformative industry benefits.
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Join us on Nov. 16th when Dr. Bryan K. Williams takes to the stage to help IT leaders learn how to build and sustain a resilient team.
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Thrive Reset for Webex Contact Center integrates well-being breaks into contact center agents’ days using real-time insights from Webex, helping agents do their best work and reduce burnout.
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Hotel brands can use technology to address the often unnoticed costs of negative guest experiences, by implementing effective feedback collection systems and leveraging data analytics to enhance guest satisfaction and stay competitive in the market.
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Designing a comprehensive data and analytics strategy is like cooking a multi-course meal. It requires meticulous planning, precise execution, and constant refinement to deliver actionable insights and drive business success.
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In an industry where guest satisfaction, positive reviews, and word-of-mouth recommendations are paramount, the holiday season becomes a critical period; a single negative experience can deter customers permanently.
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Add-on feature helps sales teams better understand specific market segment performance, plan account strategies, and gain insight into competitive activities.
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The enhanced feature offers hoteliers an all-in-one solution to create and manage unique and effective websites that convert visitors into paying guests.
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With 500 locations in 15 countries, Pepper Lunch will deploly Revel Systems’ cloud POS and business management platform at 125 U.S. locations.
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Greg Land, Global Head of Accommodation and Lodging, shares with HT how hoteliers can embrace the potential of generative AI.
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