Phrasee’s generative AI platform helps Accor connect long-term business goals with data-driven, on-brand marketing messages across the digital customer journey.
Source: New feed
Month: July 2023
Choice Hotels Completes Radisson Hotels Americas Milestone
Company completes loyalty programs integration and allows for full booking capabilities on ChoiceHotels.com less than a year after the acquisition.
Source: New feed
MGM Resorts Appoints Daniel Yang Chief Customer & Innovation Officer
In this newly constituted role, Yang will lead and advance the company’s global consumer success strategy, with a focus on maximizing growth and profitability at the intersection of digital technology and the guest experience.
Source: New feed
WATCH: Custom Business Solutions' Innovative Kiosk Solution
At MURTEC 2023, Hospitality Technology caught up with Custom Business Solutions’ CTO Anthony Presley to talk about two exciting new features.
Source: New feed
Tim Hortons' Newest Loyalty Tool: Tims Credit Card
Tims Credit Card is available now and offers fans quicker ways to earn more free Tim Hortons coffee, beverages and food.
Source: New feed
SIHOT and Hotelbird Launch Joint Digital Guest Tech Delivery
Hotel management system collaboration with digital guest journey specialist leads to rapid deployment of digital guest technology.
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Sonesta Appoints Jeff Knowlton as Chief Information Officer
Knowlton most recently served as Vice President of Information Technology at Pursuit Collection, a Denver-based hospitality and attractions company, where he built the IT department to support the company’s growth.
Source: New feed
An In-Depth Look at Digital Payment Options During HITEC 2023
During this educational session, representatives from Adyen, Sage Hospitality and Hilton spoke on the surge in popularity of digital payment technology and what that could mean for hoteliers in the near future.
Source: New feed
Silicon Valley Hotel Makes Tech a Priority
Shashi Hotel is situated just moments away from top tech innovators such as Google, Meta, Microsoft, Apple and LinkedIn. For this reason, it uses tech to push the boundaries of hospitality.
Source: New feed
CoMMingle Launches Review Management, Social Media Services for Restaurants
CoMMingle:Engage, a solution for hotel customer review response and social media marketing, now offers its customer engagement services to meet the unique needs of restaurants.
Source: New feed