Scheduled for June 27 in Toronto, the high-level panelists’ global footprint includes professional experience in the Caribbean, Europe, Americas, Canada, India and Middle East.
Source: New feed
Month: May 2023
WATCH: MURTEC 2023 Tech Disruptor Series Featuring Ovation
Founder Zack Oates takes to the MURTEC stage to share how to leverage a guest feedback tool to cultivate repeat customer visits.
Source: New feed
Mews Announces Successful Completion of SOC 2 Type 2 Examination, Proving Its Commitment to Data Security
Mews is awarded SOC 2® Type 2, the industry gold standard for assessing the security of data processing services.
Source: New feed
Mews Open API Enables Hoteliers to Build and Connect 1,000 Bespoke Solutions to Transform Hotel Operations
The technology allows hotels to curate remarkable, on-brand guest experiences.
Source: New feed
STUDY: Consumer Use of Deals at Restaurants Jumps 8% in Q1
Buy some, get some, and coupon deals were among the most popular deal types, growing 13% and 18%, respectively, compared to a year ago.
Source: New feed
User-Generated Social Mapping Platform Raises $18M
Atly combines the power of social media-like knowledge sharing with mapping and location discovery tools to fuel a seamless, high-fidelity search experience.
Source: New feed
Muscogee Casinos Adds Mobile App with Cashless Gaming, Loyalty
Core functions of Everi Mobile App include tie-ins to Everi’s CashClub Wallet for cashless gaming, extensions of the operator’s loyalty program, property content management tools, and restaurant reservations.
Source: New feed
Case Study: Ordermark Achieves Shorter Downtime and Improved Customer Service on Esper
Ordermark enables restaurants to scale online ordering by consolidating orders from third party platforms into just one tablet. When their MDM fell short, they turned to Esper to help them future-proof online ordering.
Source: New feed
Generative AI Will Reorient Guest Behavior Around Chatbots
To start, ChatGPT-esque clones will move from a value-add to a customer expectation. Eventually more bookings may come through the chat thread than through a search initiated through the classical booking engine.
Source: New feed
Top Technology Trends Improving Guest Experience in the Post-COVID Era
From smart lighting solutions and building management systems to IAQ sensors and energy management tools, technology can help enhance the guest experience, as well as positively impact the bottom line.
Source: New feed