A leadership delta is a vast gap in knowledge and capability that is exposed when individual contributors are promoted into senior roles where they have responsibility for overseeing multiple areas of the business.
Source: New feed

The Qualified Vendor Program brings Nomadix’s extended product portfolio to help every guest feel connected and at home at any of the Choice Hotels properties in the United States.
Source: New feed

Brands utilizing CCPaaS can provide rich commerce experiences for consumers in any mobile messaging channel.
Source: New feed

The partnership is aimed at simplifying the hotel and room mapping processes for its customers through AI.
Source: New feed

Overall guest satisfaction with hotels climbs 6% to an ACSI score of 75, with Hyatt skyrocketing 10% to tie Marriott (up 3%) atop the industry standings at 80.
Source: New feed

Through the integration, OpenTable guest insights will be made available in the dailypoint’s central guest database, allowing hoteliers to provide their guests an even more personalized experience.
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Despite the wave of noise to the contrary, hoteliers are investing in technology and do not consider themselves tied to legacy systems.
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Regina Jerome, VP of Information Technology at UNO Restaurants and Hospitality Technology’s Top Women in Restaurant Technology Lifetime Achievement award winner, shares how she moved Uno’s beyond the coupons and BOGO offers.
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Craig Griffin has taken the role of Chief Technology Officer, tasked with delivering the technology vision for the company, leading the product development for the company’s all-in-one ecommerce platform onejourney® and spa management system Premier
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Report highlights that 95% of travelers read reviews before choosing accommodation; whilst 85% trust online reviews as much as personal recommendations.
Source: New feed