In the new year, exceptional CX will be what makes the difference for airlines, hotels, and cruise lines.
Source: New feed

Tech will continue to compete with “old school” solutions, help with the labor crisis, and will remain embedded as a part of the guest experience.
Source: New feed

Industry vet 

Smetzer most recently served as Director of ATM Management & Software Deployment at
Source: New feed

Fast Fill is designed to directly reach available workers through mobile technology, encouraging them to immediately sign up for available QSR shifts.
Source: New feed

More than half (54%) of restaurateurs say that inventory is their biggest source of financial strain, up significantly from 2021 when just 33% cited it as their top concern. Plus five emerging trends that can help FSRs navigate the times.
Source: New feed

Pilot service at Rolling Hills Hotel uses PnD-based robot to deliver amenities and food and drinks directly to customers’ rooms.
Source: New feed

what3words helps travelers find the right hotel entrance or a hard-to-find restaurant.
Source: New feed

Turning hotel rooms into homes-from-home: Global partnership between PPDS and IHG® Hotels & Resorts will bring Philips MediaSuite TVs, designed especially for the hospitality industry with Chromecast™ built-in, into IHG hotels for the first time, del
Source: New feed

Carbon net-zero hotel leverages solutions from the world’s largest security access manufacturer to maximize guest safety and convenience while maintaining its commitment to eco-friendly practices.
Source: New feed

Hotel catering to upscale guests leverages GuestCast by HIS for the ultimate in user-friendly guestroom streaming experiences.
Source: New feed