Some hotel brands have begun pioneering programmatic personalization, but this is only the beginning.
Source: New feed
Month: February 2022
Knowland Announces Expanded Partnership with Aimbridge Hospitality
Management company turns to data analytics to ramp up group sales and gain a competitive advantage.
Source: New feed
Hospitality’s Personalization Problem and How to Solve It
Some hotel brands have begun pioneering programmatic personalization, but this is only the beginning.
Source: New feed
Grubhub Partners to Offer 15-Minute Grocery Delivery
More than 2,000 grocery and convenience items from local and national vendors, as well as Buyk’s own private label products, will be available for purchase and delivery in 15 minutes or less.
Source: New feed
Why Contact Center Automation Is Finding a Home in Hospitality
Reliable agents are impossible to find amid the ongoing Great Resignation. Call volumes are wildly unpredictable. And Covid-19 has created all-new expectations and anxieties among travelers.
Source: New feed
AKA Extends Digital Conveniences to Hotel Guests and Residents with Maestro PMS Online Payment Portal
Rather than having to walk down to the front desk to make a payment for the next month’s stay, residents can pay from the privacy of their accommodations via mobile devices, tablets, or computers.
Source: New feed
P.F. Chang’s Adds Full-Service Restaurant in NJ
Located inside the Rockaway Mall, the location features a patio area with seating for 200 diners.
Source: New feed
Grubhub Launches Ultrafast Delivery in Partnership With Buyk
Buyk’s inventory will be available on Grubhub’s Marketplace through Buyk and Grubhub branded concepts.
Source: New feed
Nomadix Increases Capacity and Resiliency for Wi-Fi Experiences at Large-Scale Venues
The new high-availability clustering module offered in the latest software release version 9.2 allows multiple gateways to be clustered to create a fully redundant solution, with load balancing, instant failure recovery and increased capacity beyond
Source: New feed
Uniguest Selected to Launch Hyatt’s Digital Guest Compendium Experience
The Digital Guest Compendium, an app-less digital solution exclusively designed for Hyatt, provides guests with a clean, consistent, and contactless experience to obtain important in-stay information via a QR code unique to each property.
Source: New feed