This front-end enhancement upgrades the telephone greeting customers hear and automatically sends text messages back to the caller containing their desired response.
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LEFCON and VENZA will provide cybersecurity and IT services solutions to Curator’s portfolio of more than 80 independent hotels and resorts. VENZA has also been named as the preferred partner for PCI compliance solutions.
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Redefining guest and employee experiences starts with redefining the role of the hotel PMS, from ongoing contactless innovation and data security to product integration with gateway systems, OTA channels, and CRM platforms.
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The new generation of group accommodation buyers are younger, tech savvy and expect on-demand answers, so hoteliers need to align their sales strategy to match the way that this new generation wants to conduct business.
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Company offset its 2020 CO2 emissions via reforestation and protection of hydrographic basins in the Andes and the recovery of olive groves in Spain.
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Facial authentication now benefits diverse processes across the entire guest journey from check-in to payment.
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Announced last week, and debuting on Feb. 1, MGM Rewards will be a totally new loyalty program that aims to increase brand recognition, enhance member benefits, and streamline the guest experience.
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Study of Ipsos MORI sentiment analysis and first-party Tripadvisor data shows traveler intent for 2022 demonstrates high demand for booking experiences and a willingness to spend more on travel, while encouraging businesses to maintain safety protoco
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Workforce optimization technology provider empowers hoteliers with the means to easily navigate the increasing predictable schedule laws while maintaining seamless operations and high-level service quality.
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Deadline to submit nominations is January 12, 2022. The awards will be presented at MURTEC in Las Vegas on March 8, 2022.
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