Laura Scavone, Vice President of Human Resources at Smoothie King, shares her best tips to find and recruit new team members.
Source: New feed
Month: August 2021
Cyber Attacks Intensify as Travel Industry Braces for Pent Up Demand
Many travel and hospitality organizations have recently added new or upgraded reservation apps, contactless payment processing systems and loyalty programs that are exposed on public networks, increasing the likelihood of cyberattacks.
Source: New feed
Stayover Cleans: Three Problems with Opt-In Options
Daily housekeeping has become a sacrificial lamb as hotel brands look to economize, but technology could hotels plan for and alleviate current housekeeping issues.
Source: New feed
Deadline Extended for Hospitality Technology's 2021 MURTEC Breakthrough Awards
The deadline is August 10.
Source: New feed
Drive-Thru Voice Tool Raises $15M
Already deployed with restaurant brands including Fazoli’s, ConverseNow is shown to increase average orders by 23% and revenues by 20% while adding up to 12 hours of extra deployable labor time per store per week.
Source: New feed
EVO Payments Completes Buy Out of Anderson Zaks
The deal will expand Evo’s tech-enabled payment capabilities and broaden its ISV network in the UK and across Europe.
Source: New feed
NCR to Buy Cryptocurrency Software
NCR to provide complete digital currency solution for restaurants, retailers and banks. NCR’s digital wallet and mobile applications will provide these capabilities across NCR’s physical and digital touchpoints.
Source: New feed
Church’s Chicken Sold
In 2020 the brand leveraged its strengths in digital offerings, delivery and to-go orders to post system-wide sales of nearly $1.2 billion. Church’s joins Rego Restaurant Group’s Quiznos and Taco Del Mar.
Source: New feed
Leveraging Advanced Technology to Diminish the Pandemic's Impact on America’s Contact Centers
The goal of contact center technology is to try and resolve the customer’s inquiry before the guest reaches an agent, to reduce incoming calls each agent receives.
Source: New feed
How 3D Robots Will Help End Hospitality’s Labor Shortage
Customer-facing industries inside and outside the hospitality realm are already solving labor shortages and improving employee utilization through robots equipped with 3D imaging technology.
Source: New feed