3 Ways to Prepare Your CX Team for Vaxication Season


With the surge of travel to come, and recent research showing that customer support requests are at an all-time high since the start of the pandemic, travel and hospitality providers need to revisit their customer support capabilities to prep for the impending surge of vacationers.
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MGM Resorts Launches Poolside F&B Ordering, Delivery


Each seat location is assigned a chair tag and number, along with a unique QR code that, once scanned, opens a familiar mobile ordering platform where the food and beverage selection process begin.
Source: New feed