Digital signage and kiosks by the concierge help guests discover new island experiences while in-room TVs can display casted content from guest phones.
Source: New feed
Month: April 2021
Overall Customer Satisfaction with Hotels Falls 3.9% in the Last Year
According to the American Customer Satisfaction Index (ACSI®) Travel Report 2020-2021, five of the eight major hotel brands see customer satisfaction declines of 3% or higher.
Source: New feed
STUDY: Online Ordering, Off-Premises Dining is Here to Stay
Paytronix and PYMNTS survey found that of vaccinated patrons, 92% say they will continue to use mobile order-ahead, curbside pickup and delivery.
Source: New feed
LooksYummy Debuts Food App
With millions of food photos shared every day through multiple social platforms, LooksYummy elevates and streamlines the food sharing experience for foodies and business owners passionate about dining, imagery and social sharing.
Source: New feed
4 Benefits of Casting for Extended-Stay Hotels
Casting is a secure, low-cost option that gives guests what they want and when they want it.
Source: New feed
OneDine Receives Hospitality Technology’s Industry Hero Award
OneDine helped restaurants reimagine their parking spaces to generate revenue.
Source: New feed
Hoteliers: Do You Know What Motivates Your Guests to Travel?
While travel brands should absolutely personalize their messaging based on insights, marketers must first understand travelers’ mindsets, not just preferences.
Source: New feed
Restaurants: Ditch Third-Party Marketplaces for Direct-to-Consumer Solutions
Direct online ordering and delivery provides both the financial relief restaurants need, along with full access to their own customers’ data and relationships.
Source: New feed
Cost-Effective Solutions that Optimize Mobile & Telecom Connectivity
Download this document to learn how restaurant operators can save 30-40% on telecom services with OneSource.
Source: New feed
Olive Tree Holdings Launches Hospitality Group, Earmarks $500M for Investment in Hotels
Led by former Holiday Inns, Inc. CEO Ken Hamlet, Olive Tree Hotels & Resorts will focus on dramatically improving customer service with white-glove training and enhancing operations through the introduction of intuitive technology.
Source: New feed