The combined offering will enable businesses to deliver excellent customer experiences across the entire life cycle by incorporating cloud contact center, AI, experience management, collaboration, omnichannel communications and programmability for customization.
Source: New feed
Month: February 2021
Choice Hotels CEO: Road Trips Will Remain Popular Among Americans in 2021
Website use and loyalty members paired with a renewed interest in road trips helped Choice have a much better year than the competition.
Source: New feed
Hilton CEO: $15/HR Minimum Wage Will be Balanced by Improved Hotel Efficiencies
Housekeeping, F&B specially targeted to be more efficient by end of pandemic.
Source: New feed
Checkers' New Prototype Optimizes Drive-Thru
New store design emphasizes employee comfort and efficiency.
Source: New feed
Accor Launches Hybrid Meeting Concept Powered by Microsoft Teams
ALL Connect will enable will enable corporate customers and meeting planners to combine physical in-hotel meetings with virtual interactions across multiple locations simultaneously.
Source: New feed
Church’s Chicken Ditches Legacy Systems
QSR has selected Qu for its 1,000 U.S. locations. Relationship enables collection of more guest data and drives stronger operating efficiencies.
Source: New feed
Cloud5 and SABA Hospitality Bring Humanized Virtual Guest Service to the Americas
The solution combines completely digitized compendium, self-service food and beverage ordering, and A.I. driven chatbot functionality, with the option of click-to-chat/click-to-call service featuring Cloud5’s world-class contact center services.
Source: New feed
Aruba Expands Roster of Easy-to-Deploy Workplace Safety Solutions
Integrated solutions leverage existing edge and IoT infrastructure to bring employees back to work safely.
Source: New feed
AmRest Partners with LogiNext on Last-Mile Delivery
AmRest gets access to LogiNext’s Mile platform that has automated order capturing, scheduling, driver assignment and the end-to-end customer experience for AmRest’s 2000+ QSR and casual dining restaurants in Europe.
Source: New feed
FreshBytes Partners with Otter to Help Restaurants Merge Orders
This partnership aims at providing restaurant clients with a well connected infrastructure to merge orders from restaurant’s own website and third party delivery marketplaces into one tablet.
Source: New feed