Without this technology solution, it would have been challenging for this hotel group to consistently execute a service recovery to the standard experienced in the past.
Source: New feed
Month: December 2020
Let the Numbers Do the Talking
HT’s exclusive research, 2020 Customer Engagement Technology Study: What Do Customers Want Now?, suggests that the majority of respondents plan to travel in 2021.
Source: New feed
The Economic Downturn’s Impact on Women: A Shecession
COVID-19 has upended lives around the world, but the economic downturn has disproportionately affected women. One in four women are thinking about reducing their job responsibilities or quitting work altogether.
Source: New feed
Chicken Concept's Online Ordering, Delivery Surges 300+%
Pollo Campero to focus on digital kitchens, off-prem only model; plans to open 10 digital kitchens in 2021.
Source: New feed
Focus Brands Names New Executives
New hires include chief brand officers and new vp of marketings named for Carvel, Cinnabon, Auntie Anne’s and McAlister’s Deli.
Source: New feed
Upping the Ante in Delivery
A delivery strategy is a must-have for your restaurant. Consumer demand for delivery will continue to increase, and is becoming a consumer expectation.
Source: New feed
QOS Networks Enables Enterprise Customers with Addition of Managed SASE and SD-WAN Solutions
QOS Networks is the market leader in edge managed services with a focus on cloud enablement, security, and network visibility for businesses of all sizes.
Source: New feed
Beeyonder: 60% of Americans Have Tried or Are Considering Virtual Travel Alternatives
29% of Americans don’t anticipate booking international travel until 2022.
Source: New feed
Tablet Hotels Survey: Consumers Optimistic About Travel In 2021
Company announces launch of recovery pledge to provide travelers with additional information about hotels’ enhanced health and safety measures.
Source: New feed
Choice Hotels Makes Elite Status More Accessible to Consumers
New requirements allow Choice Privileges members to earn benefits faster.
Source: New feed