What You Need to Know About Patent Trolls


Patent assertion entities’ business model is to secure patents in order to sue other companies for infringement, and hospitality companies are not immune.
Source: New feed

Original ChopShop Rolls Out Native Delivery


Original ChopShop launched an internal or native delivery system to deliver orders placed directly through originalchopshop.com or the new Original ChopShop Chops loyalty app.

Owning the Digital Experience

Many restaurants
Source: New feed

STUDY: Customers Who Wait Less than 2 Minutes are 4X More Likely to Return


Order for Pickup is red hot, according to the new Rakuten Ready 2020 Time Study. The volume of online Order for Pickup transactions increased 200% and more than 82% of consumers said they have used Order for Pickup from restaurants, grocery stores and other retailers in the last six months.
Source: New feed

White Castle to Pilot Vehicle Recognition Technology in Drive-Thru


Mastercard’s AI powered drive-thru platform using Rekor’s vehicle recognition technology will begin on-location pilots at White Castle locations in October and will also be rolling out with other quick service restaurants later in the year.
Source: New feed