Tool delivers simple surveys via SMS to make CX rating easy and measurable.
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Hotels will use facial recognition tech for check-in, entering rooms and entertainment facilities, and even cashless payments.
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1.4 million joined Starbucks Rewards, boosting the loyalty program to 18.9 active members.
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The deals include Posera’s Maitre’D POS, KDS and SecureTablePay as well as Resto Finances, including its flagship Veloce POS system.
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With new guestroom locks routinely costing as much as $300 per door, hoteliers would often prefer to upgrade; but just because you can doesn’t mean you should.
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Waitbusters, LLC announced today that Guapo’s, a multi-unit establishment in Northern Virginia has selected its Digital Diner software for use in its nine locations. The Tex-Mex restaurant staple has already gone live with the software in its Herndon, VA and Fair Lakes, VA locations with the rest to follow in the upcoming weeks.

Guapo’s Restaurant, which first opened its doors almost 29 years ago, has expanded tremendously in Fairfax County, Virginia and offers in house dining, takeout, delivery and catering. With so much going on at so many locations the owners were looking for an efficient solution that could be monitored across the board. They sought an all in one software solution that could meet the day-to-day front of house management needs as well as could offer their customers the ability to order online.

They opted to utilize Digital Diner’s wait line and reservation management features and well as their online ordering solution. In addition to “in house” online ordering, Digital Diner offers 3rd party platform integration, which allows restaurants such as Guapo’s to continue to employ the marketing power behind third party platforms like DoorDash or Grubhub in conjunction with offering their own online ordering presence. The beauty in this is that all of the customer data is located in one spot and all orders go to the POS thereby eliminating manual order errors.

Guapo’s also plans to use Digital Diner’s Delivery As A Service (DAAS), which provides the restaurant with delivery drivers on demand thereby eliminating the need to hire and manage drivers.

About Guapo’s Restaurant

Guapo’s Restaurant is all about a family friendly Tex-Mex experience. The Rincon family, originally from Columbia, established the first Guapo’s location nearly 30 years ago. Today, the Guapo’s Restaurant chain includes six full service restaurants and three fast casual locations. Catering is also available. Order online at any of their locations at www.guaposrestaurant.com.
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Hooters partners with BetRivers.com and KonekTV in three states to offer live betting via mobile app.
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The company offers delivery management solutions with products related to financial services from the fintech Linx Pay Hub.
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Members of Choice Privileges can earn, redeem points at select golf courses across the U.S.
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Replaces previous process of calling, e-mailing or using RFP correspondence to determine meeting space availability and pricing.
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