Hotel guests want speedy, convenient transactions and will switch brands if these expectations aren’t met.
Source: New feed
Blending Technology and Human Interaction: How to Curate the Ideal Customer Experience
July 12, 2019
Month: July 2019
When Traveling, 48% of Americans Would Like to Use a Mobile App to Book Tours/Sightseeing Tours Affiliated with their Hotel
July 11, 2019
Additionally, 38% would like an app that allows them to pay for purchases around the hotel and 40% would like to use an app to mark their room unoccupied for housekeeping services
Source: New feed
KNOWCROSS Expands Its Operations in Portugal with the Signing of Corpo Santo Hotel in Lisbon
July 11, 2019
KNOWCROSS will help hotel address challenges with internal staff communication and guest resolution tracking.
Source: New feed
Zingle Announces Four New Integrations to Help Hotels Further Personalize the Guest Experience
July 11, 2019
Springer-Miller Systems, Maestro, Megasys, and Visual One Integrate with Zingle.
Source: New feed
Coast Hotels Selects IDeaS’ Automated Technology to Evolve Its Revenue Strategy
July 11, 2019
North American hotel chain chooses to remove manual processes, provide greater connectivity and enhance overall efficiency.
Source: New feed
WorkJam Unveils New Secure Enterprise-Class Messaging System
July 11, 2019
New features provide advanced functionality to improve employee engagement and operational excellence.
Source: New feed
Wake Up Hospitality: Marriott Fine Proves GDPR Legislation Has Teeth
July 11, 2019
The UK’s ICO levied a £99M ($124M) fine on Marriott for its Starwood data breach affecting 30M EU residents.
Source: New feed
Is the ICO's Fine on Marriott Unreasonable?
July 11, 2019
The company is being fined approximately $0.31 per exposed EU guest record.
Source: New feed
Hard Rock International Uses Yext to Power Brand-Verified Answers Worldwide
July 11, 2019
Hard Rock uses the Yext platform to power answers to consumers’ Internet search questions about locations and hours.
Source: New feed
SynergySuite Closes $6M in Funding
July 11, 2019
Greg Staley named CEO
Source: New feed