Odyssey Cx platform records every incoming call from the moment it is answered by an agent.
Source: New feed
Month: June 2019
Givex Acquires Giftcertificates.ca from Moneris
Gift card processor to integrate with online distributor of gift cards from prominent Canadian brands.
Source: New feed
Leveraging Restaurant Technology Data
An operator’s guide to the data points that move the needle.
Source: New feed
HITEC 2019 NEWS: Blueprint RF to Showcase Updated Network Intelligence Dashboard and Demonstrate Propriety ‘Live As-Built’ Concept at HITEC 2019
Dashboard offers a quick view of overall network health and drill-down access for details.
Source: New feed
Beach Retreat & Lodge at Tahoe Installs STS Cloud to Manage Groups and Events
STS Cloud helps lodge manage hotel sales and catering event orders, billing, and group pick-up for weddings, health retreats and corporate groups.
Source: New feed
DiscoverLink Launches Mobile App
Offers hotels and restaurant team members instant access to messages, training courses, how-to videos, recipes and more.
Source: New feed
Plaza Hotel & Casino in Las Vegas Upgrades Magstripe Door Locks to dormakaba RFID
Hotel replaces locks in all 1,000 guest rooms and in all meeting rooms for its 30,000 square-feet of event space.
Source: New feed
Percipia Collaborates with Lenovo to Debut Lenovo Smart Tab for Hospitality
In room tablet will offer guests both touchscreen and AI voice interaction capabilities and will allow guests to interact with all of the hotel’s internal systems: PMS, concierge, in-room controls, valet, etc.
Source: New feed
Hilton's Vision of the 2119 Hotel Experience Includes 3D-Printed Room Service and Rooms Controlled by Microchips Under Guests' Skin
In the next 100 years, the growing sophistication of technology and climate change will impact the hotel industry in new ways.
Source: New feed
Nothing Bundt Cakes Leverages Technology to Manage Employees
Bakery chain selected HotSchedules to provide a reliable and intuitive technology solution during a time of expansion.
Source: New feed