Trying to Delight Customers? The Answer May Be Digital Agents


Unlike traditional chatbots, digital agents can interact with a multitude of systems and processes, remember past customer interactions and preferences and can adapt to customer needs and personality with each successive conversation.
Source: New feed

Trying to Delight Customers? The Answer May Digital Agents


Unlike traditional chatbots, digital agents can interact with a multitude of systems and processes, remember past customer interactions and preferences and can adapt to customer needs and personality with each successive conversation.
Source: New feed