Michael E. Harbinson is a Director and CFO of Boston Pizza.
Source: New feed
Month: May 2019
WaBa Grill Measures CX, Uncovers Actionable Insights
Using SMG VisitView, a location-level CX survey, to capture customer feedback at the point of sale.
Source: New feed
Jim Stevens Named President of Golden Chick
Golden Tree Restaurants has named Jim Stevens as the new president of Golden Chick. Stevens takes over the 52-year-old brand after spending one year as a Golden Chick franchisee.
Source: New feed
Location Technology: Hospitality’s Answer to Lone Worker Protection
Hotel owners should be aware of how each type of alert works and what technology infrastructure is required on the hotel’s part.
Source: New feed
John Davison Named President and Chief Executive Officer for Four Seasons Hotels and Resorts
Davison, a nearly 18-year veteran of Four Seasons, had been serving as interim CEO since the end of 2018.
Source: New feed
HotStats, Choice Hotels Announce Partnership
Choice franchisees will gain access to a detailed benchmarking system and its data, allowing hoteliers to measure their hotel’s performance compared to similar hotels in 550 different ways.
Source: New feed
Study Reveals Middle East Hotels Are Overly Dependent on OTAs
Results find that 48% of reservations come from Online Travel Agencies while only 18% come from online booking.
Source: New feed
Dream Hotel Group Appoints Jeff Lee to Vice President, Food and Beverage
Lee will be responsible for concept and menu development, kitchen design, and will focus on attaining sales and profitability goals for each venue.
Source: New feed
Cendyn and MS+ CT Hospitality Partner to Assist Hotels with the Guest Experience
Partnership will empower hoteliers to acquire new guests as well as drive loyalty with existing guests.
Source: New feed
At Hot Head Cantina, Guests Pour the Shots
iPourIt Inc. self-serve beverage dispense technology can now pour shots of hard liquor through its system.
Source: New feed