To improve guest engagement as well as meaningful guest feedback, hotels might want to consider using in-room voice technology.
Source: New feed
Month: March 2019
4 Ways to Leverage Social Media for Your Hospitality Brand
Here are some ways social media can entice first-time guests and encourage repeat visits.
Source: New feed
Playa Hotels & Resorts' Direct Bookings Get Major Boost from Hilton's Loyalty Program, Revamped Website
During the fourth quarter of 2018, Play Hotels & Resorts saw its booked direct percentage increase to 22 percent, up 300 basis points from Q3 2018.
Source: New feed
Maestro PMS Debuts Combined Revenue and Marketing Analytics View
The new Analytics view enables hoteliers to monitor current on the books (OTB) reservations and revenues updated with real-time occupancy gains and losses.
Source: New feed
Taco Bell Canada Creates ‘Slide-Thru’
The slide-thru take-out window coincided with the launch of the Cheetos Crunchwrap Slider in Canada.
Source: New feed
Shake Shack Details Plans for Future Growth
The brand continues to invest in staff, CX and tech
Source: New feed
Close Encounters of the AP Automation Kind
There are parallels between a classic movie and AP systems.
Source: New feed
SkyTouch and LodgingControls, Inc. Team Up to Enhance Guest Experience and Operational Efficiency
The integration enables hotels to improve operations with one easy to use mobile and desktop web application.
Source: New feed
UgoVirtual Advances as a Semi-Finalist in the 2019 HTNG TechOvation Awards
Comprehensive virtual event hosting platform chosen to present as a hotel and travel market innovator at HT-NEXT in New Orleans.
Source: New feed
TravelClick Combines Predictive Data and Machine Learning to Inform Hospitality Marketing Campaign Planning and Maximize Bookings
Hoteliers using TravelClick’s Guest Management Solutions and Demand360 can identify most valuable time periods to run campaigns.
Source: New feed