Guide focuses on guest satisfaction rates, quality of guest feedback and impact on revenue.
Source: New feed
TrustYou eBook Reveals How Direct Messaging Affects Hotel Experience
February 7, 2019
Month: February 2019
How to Power-Up Your Guest Engagement and Supercharge Loyalty
February 7, 2019
A successful guest engagement strategy begins with the property’s business objectives, then leverages technology to create a personalized guest journey.
Source: New feed
Home Service Expands Its Airbnb Host Services to Hotel Industry
February 6, 2019
Currently available on Alexa, and coming soon to Google Home and Mycroft, the service allows hosts to pre-program answers to frequently asked guest questions about their stay.
Source: New feed
PM Hotel Group Expands Leadership Team with New Roles in Revenue Management
February 6, 2019
Management group appoints Nate Pinkowski as Vice President of Revenue Management and Tina Meredith as Vice President of Portfolio Revenue Management Strategies.
Source: New feed
Travel Tripper and Pegasus Announce Merger
February 6, 2019
Merger will make it easier for hoteliers to directly own end-customer relationships and maximize bottom-line ROI.
Source: New feed
Viceroy Los Cabos Partners with ALICE and Volara to Allow Guests to Make Requests via Voice
February 6, 2019
Partnership also improves back of house operations for resort.
Source: New feed
Carnival Cruise Line Expands Hub App with Pre-Cruise Purchasing Capabilities
February 6, 2019
‘Pizza Anywhere’ feature rolled out to additional ships.
Source: New feed
Study: One Missed Shift Means Financial Insecurity for Half of Hourly Employees
February 6, 2019
Miscommunication, erratic scheduling contribute to financial instability in the hourly workforce, according to WorkJam study.
Source: New feed
Oracle's New Cloud POS Empowers Restaurants to Further Improve Guest Experience
February 6, 2019
Simphony’s back-office restaurant management solution also improves kitchen ops.
Source: New feed
Revel Systems Adds 2 POS Systems
February 6, 2019
One is designed the needs of large chains, the other is tailored for SMBs.
Source: New feed