Thanks to online powerhouses like Google and Facebook, today’s digitally savvy guests expect all companies they deal with online to know them better than ever before.
Source: New feed

New A.I. solution for hoteliers automates responses to repetitive customer questions, decreasing inbound requests by 40 percent.
Source: New feed

Grocers will be able to expand delivery to include fresh foods, prepared meals and alcohol.
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Fifteen Two Roads hotels will be live with Volara’s secure, accurate and integrated voice-based conversation management platform in 2019
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Guests can text Emma for real-time updates on everything from snow conditions to parking, rentals and even personal performance stats.
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Restaurants can provide detailed menu information that shows up in search results, including voice.
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Elevated picks Super Hi-Fi’s artificial intelligence platform to improve the retail music listening experience.
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Cloud-based system enables 24/7remote monitoring.  
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Each property will gain a clear understanding of their guest history and preferences in real time.
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Acquisition of Belly expands Mobivity’s customer engagement platform deployment by more than 2,000 locations.
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