‘Digital forward’ brands are gaining the business and loyalty of today’s consumers
Source: New feed
Month: July 2018
Pizza Kiosk Makes Canadian Debut
TFI Food Equipment Solutions introduces a fully automated pizza oven that makes a pizza in 3 minutes
Source: New feed
Grubhub to Buy LevelUp
LevelUp to accelerate Grubhub’s existing POS integration capabilities
Source: New feed
How Small Businesses Can Reach the Connected Consumer
Report offers actionable tips for technology and digital upgrades that small business owners can implement to grow their businesses.
Source: New feed
Communicate with Guests via Their Preferred Medium: Chat
Messaging makes traveling easier and communication more personal, which provides a better guest experience.
Source: New feed
Marchex Institute Study Finds Hotel and Cruise Industries Lose Significant Volume of Customers Due to Poor Call Handling
Twenty-four percent of cruise line calls and 14 percent of hotel calls go unanswered or are abandoned by customers.
Source: New feed
Fostering Connection & Discovery for Guests and Employees
How the honeygrow + minigrow technology strategy supports rapid growth in an experience-fueled industry
Source: New feed
Long John Silvers’ New Drive-Thru Design Focuses on Tech
‘Drive-Thru of the Future’ improves customer’s experience.
Source: New feed
Best Western Attributes Rise in Guest Satisfaction and Loyalty to VR Staff Training Program, Loyalty Program, Social Engagement
Brand’s far-reaching customer care efforts result in all-time record Net Promoter Score.
Source: New feed
AAHOA and GlobalHotelNetwork.com Announce Strategic Partnership
The partnership will focus on content development and facilitating discussion topics.
Source: New feed