The PMS has become the true workhorse of hotels, pulling in and pushing out data from a myriad of places, and increasingly expected to do more on both enterprise and customer-facing levels. With almost half of hoteliers (48%) planning on upgrading their PMS in 2017, according to Hospitality Technology’s 2017 Lodging Technology Study, hoteliers are tasked with identifying system must-haves. To help hoteliers map out PMS priorities, HT queried hotel and technology experts to identify the top capabilities that will be vital for systems to have and maintain a competitive edge.
Source: New feed