Delivering a seamless, personalized experience requires the elegant behind-the-scenes orchestration of many different technologies. This is far from easy — or inexpensive. HTNG chartered four new workgroups aimed at reducing the time, cost and other obstacles standing between hoteliers and ideal brand experiences. These workgroups cover the topics of: easier wi-fi access, tech dashboards for non-techies, better hotel tech renovations and an open API for hotel systems
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