How Infor helps MileNorth Hotel save time and reduce errors while driving efficiency. Sponsored.
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After several years of a decline, hardware budget allocations spiked in 2016 according to HT’s Restaurant Technology Study, most likely as a result of restaurants upgrading payment terminals and POS hardware in response to the EMV liability shift. Security, mobility and shifting business models are driving the need for innovation at the point of sale, and suppliers are responding to the need for flexibility. In this annual round-up of POS hardware and peripherals, HT asked vendors to highlight latest releases, share 2017 research and development plans, plus make predictions about what the future holds for the POS market.
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Innovative solutions that make restaurants and hotels flexible, functional and mobile-first are important to consumers. Sponsored.
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Why proper planning and cross-department collaboration are key to successful innovation. Sponsored.
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How moving to the cloud can strengthen a hotel’s revenue, reputation and caliber of service. Sponsored.
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Hotels insecurely store lots of guest data that is also considered to be personally identifiable information (PII) and subject to privacy laws. HTNG's newly formed HTNG PII Workgroup not only helps define PII for the industry but also is working to collect and categorize identifiers and develop a code of conduct to protect owners, brands, guests and staff from stolen PII.
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The CEO of Saint Marc Pub – Café, Bakery & Cheese Affinage, details how the company departed from traditional service methods and instead allows guests to choose how much human interaction they want. Using tabletop digital menus, the company can offer guests seamless hassle-free purchasing, entertainment, and can even capture feedback before the dining experience ends.
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Is your hotel's network infrastructure ready to accommodate hyper-connected guests? Sponsored.
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Hospitality Technology's new editor, Dorothy Creamer, discusses why removing friction from the customer experience is so important.
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HT’s Lodging Technology Study, reveals that mobile solutions dominated technology rollouts for 2016 with half of the top solutions having a mobile component. Mobile key deployments, however, still lag behind guest expectations. While 53% of guests want to be able to use smartphones as mobile keys, according to the 2016 Customer Engagement Technology Study, only 12% of hotels currently offer the technology. In this article, HT identifies the ways hotels could stand out from the competition by tapping into the full potential of mobile keys beyond just guestroom access.
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