National consumer survey unveils insightful diner feedback regarding restaurant reviews, service, complaints and promotions.
Source: New feed
Month: July 2016
Digital Signage Cuts Down Front Desk Questions and Increases Guest Convenience
Hampton Inn Des Moines Airport guests enjoy access to digital signage information on area attractions, local dining, airline flights and current traffic status without searching their mobile.
Source: New feed
Hotel Guest Satisfaction Higher Among Loyalty Members and Mobile Check-in Users
J.D. Power Study reveals that guest satisfaction plateaus as perks like free become standard and names hotels ranking highest in guest satisfaction in respective segments.
Source: New feed
Vintage Hotels Centralize Guest Info in One Database for High-Touch Service
Independent hotel management groups tap Maestro Multi-Property to support growing portfolios while adding loyalty programs, cross enterprise consolidated marketing and promotions.
Source: New feed
First Boutique Hotel in New York’s Garment District Offers Solution to Guests' Device Charging Needs
The Distrikt Hotel New York City allows guest to charge up to six mobile devices simultaneously with streaming bedside Kube Clock.
Source: New feed
Chatbot Lets Pizza Hut Customers Try Out Conversational Ordering
Pizza Hut collaborates with Conversable to turn social media platforms into an intelligent, responsive storefront.
Source: New feed
POS Data Breach Impacts 49 Omni Hotels Locations
Self-detection helped Omni Hotels & Resorts to take steps to further strengthen systems after a malware attack and data breach.
Source: New feed
Game On: Pokemon Go Craze Boosts Biz for Restaurants
Restaurants report added opportunity to gain customers by appealing to Pokemon Go gamers.
Source: New feed
Fazoli's Offers Franchises Turnkey Tools for Delivery, Takeout and Catering
Fast casual Italian chain teams with The Catering Institute and MonkeyMedia Software to foster sales growth.
Source: New feed
Top 250 Fast-Casual Chains See Double-Digit Sales Growth Again
Bolstered by the rapid expansion of build-your-own pizza concepts, fast-casual chains within Technomic's Top 250 ranking see another strong year of sales growth.
Source: New feed