Hotels Are Overspending on CAC Just to Lose Guests Faster


New Adobe-Publicis Sapient research reveals hotel brands are overspending on acquisition and underdelivering on loyalty. Here’s how better identity, personalization, and AI-powered recovery can reverse the trend.
Source: New feed

How AI Can Help Hotels Leapfrog the Tech Gap


When integrated into modern infrastructure, AI helps hotels move faster, reduce friction, and focus their business on what matters most: the guest.
Source: New feed