New SiteMinder report reveals that 37% of Americans plan to book their 2025 stays directly, either via a hotel’s website (23.5%) or by contacting the property by phone or email (13%).
Source: New feed
Month: November 2024
High Hotels Seeing Workforce Efficiencies Soar with Service Optimization Software from OpsTechPro
Management company increasing end-user engagement of the scalable workforce communication tool by hundreds of percentage points to create and implement corporate level strategies.
Source: New feed
Unified Office Announces EngageIQ, Its AI-Based Staff Engagement Grading Application
EngageIQ is especially beneficial for vertical markets with multi-unit operations such as restaurants.
Source: New feed
WEBINAR: Hotel of the Future
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Source: New feed
How Costa Vida Drives Fresh Customer Engagement
Fast-casual chain gains in loyalty program performance and email marketing.
Source: New feed
Why Edge Computing is a Game-Changer Hospitality
Explore how edge computing transforms real-time data processing in hospitality, enhancing efficiency, personalization, and operational control.
Source: New feed
Wild Island Adventure Park Streamlines Order Pickup
The theme park installed Truffle GoBox and Epson POS Printers to enhance guest experiences.
Source: New feed
Start-Up Spotlight: ClearCOGS Takes the Guesswork out of Restaurant Ops with Predictive Data
The founders saw an opportunity to support restaurant operators by turning data into the much-needed answers they need to increase efficiency and boost profits.
Source: New feed
Scott Boatwright Named Chipotle's CEO
Prior to being named Interim CEO in August, Boatwright served as chief operating officer, reporting directly to the company’s CEO since 2017.
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Technology’s Role in Reinventing the Concierge, Not Replacing It
Concierge technology helps elevate the guest experience by allowing staff to focus on personalized service and unique requests.
Source: New feed