With chat bots, customers receive faster responses from brands and more relevant, contextual conversations.
Source: New feed
Month: September 2016
Market Force: Hotel Guests Shun New Tech for Checking-In or -Out of Hotels
Ninety-three percent of consumers check-in through reception and 71% check-out at the front desk.
Source: New feed
The Hotel of the Future
How mobility, data and connectivity will ultra-personalize the next-gen hotel experience.
Source: New feed
SUBWAY to Grow Its E-Commerce and Omni-Channel Platforms
SUBWAY acquired the digital tech team from its long-term partner Avanti Commerce.
Source: New feed
HTNG Announces Agenda for 2016 European Conference
The conference will take place October 25-27 in Barcelona, Spain.
Source: New feed
IBC Hotels, Stark Service Solutions Partner to Automate QA Processes
Using the Stark QA Touch System, IBC hotel members will be able to streamline deep clean schedules, preventative maintenance, daily room checks and work orders.
Source: New feed
Three Reasons Why Restaurants Should Offer a Mobile App
Restaurants that offer well designed mobile apps to their customers could see improved customer experiences, higher spend and more customer engagement.
Source: New feed
Aberdeen City Council And Hilton Sign For Hotel At New Aberdeen Exhibition And Conference Centre
The hotel, which is due to open in 2019, will include an executive lounge and up to 10 meeting rooms of variable size to complement the outstanding facilities of the adjoining conference centre.
Source: Hotel Industry News
QikServe Technology Certified by FreedomPay Commerce Platform
With QikServe, hospitality operators are able to quickly deploy secure, PCI-compliant payment solutions that do not require additional EMV certification.
Source: New feed
First Look: Cha Chaan Teng
Watch our latest video to find out about Cha Chaan Teng, Splendid Restaurants’ new Chinese restaurant concept, from its executive development chef Jeremy Pang.
Source: New feed